My Charming Love privacy statement

My-charming-love.com  belongs to INTERNATIONAL DATING SERVICE SUCCESS which has all necessary registration documents for the present activities.

SUCCESS

Pobedy street, 63, office 316
Zaporozhye
69035
UKRAINE

Information Collection and Use

INTERNATIONAL DATING SERVICE SUCCESS is the owner of My-Charming-Love.com, where the information is placed by the users and by the partner companies; the latter are made official contracts with, and they are legally responsible for the services they offer. My Charming Love website doesn't sell, share or exchange information to other users and companies. The data are placed on the site by filling in the registration form on the website. The membership in My Charming Love website is free of charge; charge is taken only for the rendered services – letters forwarding with Russian/English translation included, photos and contact information exchange, the cost of gifts and their delivery, travel services etc.

My Charming Love website provides to the ladies from the countries of the former USSR services of the search of men abroad for marriage.

My Charming Love website doesn't render services of escort, prostitution or other illegal activities.

Registration

To have the full access to My Charming Love website services, the clients must fill in the registration form completely. While registering themselves, clients must supply their personal and contact information, including name, age, sex, city of residence, zip code, e-mail address, as well as information about their preferences in partner. After registration ID and password will be sent to the client by e-mail.

Membership

My Charming Love website charges fee for one-time services – letter forwarding with English/Russian translation included, contact information exchange, the cost of gifts and their delivery, travel services and other services.

The women users don't pay for anything. This service is absolutely free for them!

Payments and Refunds

My Charming Love is not a billing Company and has no access to the numbers of users' credit cards. All payments are taken by a billing company ……… which informs My Charming Love only about the result of authorization and sum of payment.

Since ………. is a Ukrainian-based company, it operates only in Ukrainian hrivnya. The international companies VISA and Master Card convert them into American dollars according to their internal exchange rate.

My Charming Love website accepts payment by credit cards VISA, Master Card.

Each user will receive an e-mail from My Charming Love website each time he has a new letter in his mailbox and from our billing company each time he replenishes his account.

My Charming Love  refunds the cost of services to the member's account if the rendered service was of poor quality or if there was no service rendered at all but the member was charged for it, or if money was withdrawn from the member's account due to a technical breakdown.

Money refund to the credit card is made after the preliminary negotiations with My Charming Love website and producing evidence of wrongful withdrawal.

The balance of account is not returned to the client as it is impossible.

Legal disclaimer

We will disclose personal information about our members if and when is required by law and if such an action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.

Links

This Website contains links to other sites. My Charming Love website is not responsible for the privacy practices of those sites. We insist that our users should read the privacy statements of each and every website that collects personally identifiable information when they leave our site. This privacy statement applies solely to information collected by this Website.

Messages

When communicating via My Charming Love mail service, all letters are translated from/into English/Russian/Ukrainian by the professional interpreters. In case any claims to the translation arise, the addressee of the letter may be given the original text of the letter. Up to 2 photos may be attached to the letter.

When communicating through the services of My Charming Love website, the members of My Charming Love website are forbidden to transfer any contact information, except for the postal address.

The members of My Charming Love website are also forbidden to make abusive or offensive remarks and statements addressed to other members of the website, or to express racial, national, religious intolerance in verbal or any other way.

It is also forbidden to post on the Website materials of erotic, porno contents, as well as terrorist, nationalistic or aggression-provoking materials.

Security

My Charming Love website takes every precaution to protect our users' information. When users submit sensitive information via the website, it is protected both online and off-line.

All of our users' information, including the sensitive information, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to the personally identifiable information. Our employees must use password-protected screen-savers and regularly re-enter their password to regain access to the information. Every time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and the ways to ensure our customers' information protection.

Special Offers

We send all new members a welcoming e-mail message to verify their password and username. Registered members will receive a newsletter. We present them the option to refuse from receiving this communication.

Site and Service Updates

We also send the users our site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the users to provide requested services and in regards to issues concerning their account via e-mail or phone.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as their zip code), or if a user no longer desires to use our service we provide a way to correct, update or deactivate users' personally identifiable information. This can usually be done on the member's profile information by editing their profile and submitting their request. All data is then updated in our system.